Have you ever tried to sign up for a service or reset a password but ended up staring at your phone and can’t get verification code. Yeah, we’ve all been there.
As we move into the digital world, every app we sign up for requires us to prove our identity, and these codes help us confirm that we are really us. So, when they don’t show up in our messages list, it can be beyond frustrating.
There are several reasons why you’re not receiving verification texts. Keep reading to find out why those texts are ghosting you and, more importantly, how to get them back so you can finally stop hitting the resend button.
🔑KEY HIGHLIGHTS
- Some of the reasons for not receiving verification texts are internet issues, entering a wrong Phone Number, full storage, DND mode on, and SIM card issues.
- To fix the not getting verification code texts issue, check network signals, double-check your phone number, and reboot your device.
- If nothing works out, you can contact your carrier to resolve service-related issues.
Why You’re Not Receiving Verification Texts: Causes
There could be several reasons why you are not getting verification code texts on your phone. Some reasons include:
1. No Internet Connection
One of the reasons why you are not receiving the verification code is due to a weak internet connection. If you are in a place where there is a network issue or no internet connection, then the verification code sent by an app won’t be delivered to your phone. As a result, you won’t receive verification text on your mobile phone.
2. You Enter The Wrong Phone Number
Sometimes, entering the wrong phone number can also prevent verification from being sent to your phone. It is obvious that if you enter a number that’s not correct, you won’t receive it. Verification will be sent to a number that you entered during the number-entry process.
3. Your Inbox is Full
Your phone’s storage also plays an important role in you not getting verification texts. When there is no space left for any message in your phone, you won’t get any messages from anyone and the same goes for the verification code as well.
4. Your Phone is Blocking Messages From Unknown Numbers
Most phones come with a feature that blocks text messages from unknown numbers. While this is great for avoiding spam, it can also block important messages, like those verification code texts. So, if you’ve accidentally set your phone to block unknown senders, you might be unknowingly blocking those crucial verification texts, too.
5. You are Using a Virtual number That Doesn’t Support SMS
If you’re using a virtual phone number, keep in mind that not all of them support SMS. While these numbers are good for making calls, they might not be able to receive regular texts, including verification codes. So, if you’re relying on a virtual number, double-check its SMS capabilities before waiting on that elusive text.
6. Do Not Disturb (DND) Mode is Activated
When you activate do not disturb (DND) mode in your phone, it will silence all the notifications that arrive on your phone. So, when this feature is active, you might have received the verification text without even realizing it.
7. Bugs or System Issues
Unwanted bugs or system issues can also prevent verification codes from being received on your phone. These bugs can be software glitches, malware, or viruses that affect the phone’s messaging functionality, which can block or delay text messages.
8. SIM Card Issues
If you misplace your SIM card, you obviously won’t receive text messages. SIM is a link between the network and the end user, and no one can connect without SIM card. So, if you have a faulty SIM card or inserted a SIM card improperly, then you won’t get a verification text.
How to Fix If You’re Not Receiving Verification Texts: Android & iPhone
Not that you know the reasons for not receiving verification texts, let’s look at how you can resolve those issues:
1. Check Network Signal
If you’re not receiving verification code texts on iPhone or Android, the first thing you can do is check your network signals. If you notice a weak network signal on your device, try changing its location to an area with better network coverage.
Moreover, make sure you’re with a network provider that offers reliable signal strength. Sometimes, the simplest fix can make all the difference.
2. Check your Phone Number
It’s easy to slip up and enter the wrong phone number when signing up for an online service. But entering one wrong digit can mean no verification code for you. So, always double-check the entered number and make sure that you have provided the correct phone number with the correct country code. It’s a small step that can save you from a lot of frustration.
3. Reboot your Phone
One thing you could do when you are not getting verification code texts, is to restart or reboot your device. When you restart or reboot the phone, the background apps that are using phone memory and affecting calls and messages will be closed out. It temporarily fixes the network or any issue you have with your phone.
4. Free Up Storage on Your Phone
Sometimes, unwanted messages, pictures, and applications fill up your phone’s space, which ultimately prevents your messages. So, clear out those old files and apps you no longer need to free up space. A good cleanup not only helps your phone run smoother but also ensures that you don’t miss out on crucial verification codes.
5. Unblock Unknown Numbers
You may not receive verification texts if you’ve enabled the setting to block or silence unknown numbers. To disable it,
- On Android: Tap the three dots > Settings > Blocked numbers > Unknown > Unblock Number.
- On iPhone: Go to Settings > Phone > Silence Unknown Callers > Turn it off
6. Turn Off Do Not Disturb Mode
Do not disturb mode can also prevent your confirmation text from arriving in your messages box. So, turn off your phone’s DND mode if you want to receive verification code texts.
- On iPhone: Swipe down to open the Control Center and look for the moon icon—tap it to turn DND off.
- On Android: Swipe down from the top of the screen and toggle off DND from the notification panel.
It’s a quick fix that can help you get those important texts.
7. Turn Airplane Mode On and Off
As a regular phone user, everyone knows that if you turn on airplane mode, you won’t receive messages. So, to receive validation text messages, turn off your airplane mode if it is on. There are different ways to turn off the airplane mode on Android and iPhone.
- On Android: Go to Settings> Network & internet > Airplane Mode and then swipe to turn it off.
- On iPhone: Go to setting> then tap General > Airplane Mode and then tap it to off.
8. Clear App Cache
You can also fix your verification not receiving issue by clearing all the cache from your phone. These caches can hinder your phone’s performance and prevent messages from coming to your device. To clear the cache,
- On Andriod: Go to Settings > Apps > Select the app you want to clear > Storage > Clear Cache.
- On iPhone: Go to Settings > General > iPhone Storage > Choose the app > Tap Offload App (This clears cache without deleting app data).
Note: iPhones don’t have a direct “Clear Cache” option, but offloading an app gives a similar result.
9. Check SIM Card
SIM card is an important tool that connects the cellular network and your phone. And if anything happens to your SIM or your SIM card is damaged or not inserted properly, you won’t be able to receive a verification code or text.
So, if you think you are not getting messages due to your SIM card issue then check your SIM card and reinsert it properly.
10. Contact Your Carrier
Last but not least, if nothing works out, you can try contacting your service carrier. You can explain to them about your situation and ask them how you can solve those problems. They might not help you directly solve the problem, but they can surely assist you in solving the problem by checking your service outages or offer troubleshooting ideas.
Conclusion
Verification texts are crucial for accessing various services securely, and not receiving them can be frustrating. Some of the common causes of not getting verification texts include poor network connection, incorrect phone numbers, full inboxes, and phone settings like DND mode or message blocking.
Most issues can be fixed by checking your network, phone number, or SIM card, clearing storage or app cache, and adjusting settings. If all else fails, contacting your carrier for assistance is a helpful step. By following these solutions, you can quickly resolve the issue and continue receiving important verification messages without hassle.
