Managing a business nowadays can be hectic.😩 You have to handle marketing campaigns, customer inquiries, and text messages simultaneously, which can feel like a burden.
But now you can free up your time and focus on business growth.📈 For communication, you can use automated texting services, which can handle all of the text message services, marketing campaigns, operational tasks, and customer inquiries as well.
These services can help you develop your business communications, improve customer engagement, and boost productivity.
In this blog, you can get to know about some of the best-automated texting services, their features, and how you can choose the best one for your business.
🔑 Key Highlights
- Automated text services are types of tools that help to send pre-defined text messages to customers at a scheduled time.
- Key features of automated texting services include SMS scheduling, instant response, mass texting, cost efficiency, appointment reminders, and more.
- The top automated texting services are Twilio, Podium, ClickSend, Sakari, Textedly, EZ Texting, Textmagix, Heymarket, Slick Text, and Simple Texting.
- When choosing automated texting software, consider ease of use, scalability, customer services, trial options, templates, and scheduling options.
What are Automated Texting Services?
Automated texting services are tools that offer the convenience of sending pre-written messages to customers at a scheduled time. These services, typically performed with tools or software, automatically send messages using SMS, email, social media, or other mediums, saving you time and effort.
The key features of automated texting services are SMS scheduling, instant response, mass texting, automated text response, appointment remainders, cost efficiency, drip camp, and contact list. They also have advanced features like analytics and reporting, which allow businesses to track their text campaigns.
Benefits of Using Automated Texting Services for Your Business
Automated texting services are considered powerful tools for business as they enhance customer engagement. Some of the major benefits of using automated text message service in our businesses are:
- High Open Rates and Engagement: It helps to get immediate attention, as most humans read text messages within a minute. Through clear messaging services, it is able to boost engagement costs.
- Enhance Customer Loyalty: It also helps foster customer loyalty by engaging and informing customers. You can use it for consistent engagement, keeping customers about new updates and offers, and, also notifying customers about special offers and promotions events to enhance their loyalty.
- Cost-Effective Texting Services: Automated texting services are really a cost-effective marketing solution suitable for both small and large businesses. With their low cost and high engagement rates, they provide a significant return on investment, making them a financially savvy choice for your business.
- Immediate Delivery and Response: Automated texting services ensure the immediate delivery of messages to your audience, promoting efficient communication. The prompt delivery of messages encourages recipients to respond quickly, facilitating interactions and decisions and making your business operations more efficient.
- Personalization and Customization: Personalized messages always create more potential references to audiences. With customized messages, the chance of conversion of addressing the pastime or precise wishes to customers also increases.
Best Automated Texting Services: At A Glance
Several factors must be considered when selecting the best-automated text message services. So, we have chosen some of the best services based on their key features, pricing plans, and other factors that make them best for us.
Here is the table comparing some of the top automated texting services:
| Service | Key Features | Pricing | Best For |
| Podium | Unified inbox, Custom review invites, AI communications | Starts at $289/month | Comprehensive communication with review management and AI. |
| Twilio | Personalized text messaging, Programmable messaging API, Extensive technical data reports | Starts at $0.0075/per text | Customizable communication solutions with global reach. |
| Textedly | Zapier integration, Mass group texting, Text message tracking & analytics | Starts at $24.95/month | Affordable bulk messaging and automation. |
| EZ Texting | AI compose, Smart scheduling, Sign up forms | Starts at $20/month | Text marketing and customer engagement. |
| ClickSend | Two-way messaging, Campaign analytics, Personalized messages | Starts at $862.35/month | Multi-channel communication (SMS, email, direct mail). |
| Sakari | Automated response, Contact management, Scheduled messaging | Starts at $16/month | User-friendly SMS marketing and customer interaction. |
| Heymarket | Campaign scheduling, Automate SMS services, reminders | Starts at $19/month | SMS marketing with compliance and detailed reporting. |
| Simple Texting | Keyword campaigns, Push notifications, Auto response for pre-set message replies | Starts at $29/month | Straightforward SMS marketing and engagement. |
| TextMagic | Customizable templates, Appointment scheduling, SMS reminders | Starts at $25-$500/ month | SMS delivery testing and quality assurance. |
| SlickText | Unlimited contacts, Rollover of unused texts, Text to landline messaging | Starts at $29/month | Basic SMS marketing with automation and contact management. |
Top 10 Automated Texting Services For 2024
Here’s a breakdown of all the top automated texting services available in the market:
1. Podium
Podium is considered as one of the best-automated texting services. It includes an important tool for creating follow-up or campaigns for one-to-one conversations. It focuses on collecting customer feedback or reviews.
It lets its users solicit customer reviews and share them on the Google page of organizations with Google business integrations. Using a website widget, it transfers all of the incoming messages to a single SMS interface from the company’s (user) website.
⭐ Key Features
- Unified Inbox
- Custom Review Invites
- AI Communications
- Personalized Setup and Onboarding
- Advance Payment Options
✅ Pros
- Review management and marketing
- Text Capabilities
- Easy-to-use
❎ Cons
- Horrible Customer Support
- Shady Billing
- Integration with other platforms is poor.
💰 Pricing
- Essentials: $289/month
- Standard: $409/month
- Professional: $649/month
2. Twilio
Twilio, being one of the leading automated text message services, is well regarded among all types of businesses. With Twilio, you can schedule your messages to be sent at any particular time using various applications such as Twilio’s Programmable SMS API.
Twilio provides unlimited flexibility for creating personalized messages and scalable solutions for real-time analytics and reporting. The best thing about it is that its messaging service is a container for multiple Twilio message senders.
⭐Key Features
- Personalized text messaging
- Programmable messaging API
- Extensive technical data reports
- Markdown Support
- Typing indicators
✅ Pros
- Satisfies customer demand
- Build consumer trust
- Enables customer to start the conversation
❎ Cons
- Takes more work
- Requires new software
- Can make or break the experience with chatbots
💰 Pricing
- Starts at $0.0075/per text
3. Textedly
Textedly is an automated texting service designed for SMS marketing. It is a keyword-focused service that allows its subscribers an option to build or upload, schedule messages, and track the delivery.
Using Textedly’s services, marketing experts can set up full-length SMS campaigns to engage with specific keywords. It also offers text automation to reach customers on time and send appointment reminders. It also can be used to send customers notifications regarding mystery sales and inform them about deliveries as well.
⭐ Key Features
- Zapier integration
- Mass group texting
- Text message tracking and analytics
- Campaign Management
- Scheduled Texting
✅ Pros
- Easy to use
- Affordable
- Multiple plans
❎ Cons
- Does not offer smart targeting
- Expensive plans are cost-prohibitive
- The mobile app is not available
💰 Pricing
4. EZ Texting
EZ Texting is a highly rated automated text messaging service that builds one-to-one and one-to-many connections for quick and effective conversations with audiences to mobilize marketing scales.
Businesses can use it to secure a trusted number, create an attentive contact list, and send effective text messages. The chat feature of the EZ texting is the fastest one, and it lets customers contact either using a new or an existing number.
⭐ Key Features
- AI Compose
- Smart Scheduling
- SignUp forms
- Alerts/Notification
- Template Management
✅ Pros
- Easy to use
- User-friendly interface
- A streamlined process for reaching the target audience.
❎ Cons
- Message delivery failure
- Insufficient range of functions
- Poor Customer Support
💰 Pricing
- Standalone plan: $20/month
5. ClickSend
ClickSend is another leading automated text message service that sends bulk messages. It allows users to access SMS, email, voice, or even faxes using an app, dashboard, or integration.
With it, you can encompass all of the services needed for business and customer success, as the service understands the importance of customer satisfaction. It is best known for its low-cost and cloud-based integration.
⭐ Key Features
- Two-way messaging
- Campaign analytics
- Personalized messages
- Mass texting
- Reminders
✅ Pros
- Free 24/7 support
- Unlimited contacts
- Global coverage
❎ Cons
- Limited character
- Hefty setup fee and monthly price
- Delay in sending and receiving text messages
💰 Pricing
- Standalone plan: $862.35/month
6. Sakari
Sakaris is a service designed to improve customer engagement through text messages, WhatsApp messages, multimedia, and voice messages. Using Sakari, you can send personalized messages to streamline communications with customers in real-time.
It helps businesses grow, develop, synchronize, and optimize their campaign optimization with features like seamless integration, drag-drop, and advanced AI. Its custom promotional SMS templates feature allows businesses to share promotions, discounts, or marketing offers with customers.
⭐ Key Features
- Automated response
- Contact management
- Scheduled messaging
- Campaign Planning
- Reporting/Analytics
✅ Pros
- Seamless integration
- Efficient customer support
- Easy to use
❎ Cons
- Highly expensive compared to the service received
- Lack of functionalities
- Difficulty in handling and organizing messages
💰 Pricing
7. Heymarket
Haymarket is another automated texting platform that helps businesses connect with their customers or audiences using shared inboxes. It allows individuals to send messages to any of the channels they want, which enables the business team to be more productive.
It has built-in integration with CRMs, eCommerce platforms, and some of the leading business apps. For messaging campaigns, Heymarket leverages and incorporates custom fields and a contact database to deliver the best service.
⭐ Key Features
- Campaign scheduling
- Automate SMS services
- Reminders
- Message Personalization
- Scheduled Messaging
✅ Pros
- Communication is easy
- Live chat support
- Simplest navigation and intuitive interface
❎ Cons
- Integration failure
- Glitch in software
- Limited features
💰 Pricing
8. Simple Texting
SimpleTexting is a mass texting service that is often used to run SMS marketing campaigns using a limited number of steps. Its autoresponder, keyword campaign manager, and intuitive user interface (UI) help in mass texting and creating simple and efficient marketing campaigns.
It is best for small and medium-sized businesses or marketing agencies as it helps to target a wide audience with text messages and engages individual customers with personalized communication.
⭐ Key Features
- Keyword campaigns
- Push notifications
- Auto response for pre-set message replies
- Scheduled Messaging
- Template Management
✅ Pros
- Ample integration
- Access to personalized messaging
- User-friendly interface
❎ Cons
- No group texting
- Products are expensive
- Bad User experience
💰 Pricing
9. TextMagic
TextMagic is another automated text messaging service that connects customers via two-way texting, gateway SMS via email, SMS distribution lists, and desktop SMS software. It ensures swift and reliable conversation within a single messaging channel.
It assists in streamlining text marketing campaigns with automated scheduling and sending automated mass texts, saving you time. It also helps send SMS marketing campaigns, notifications, confirmation messages, reminders, and alerts to customers.
⭐ Key Features
- Customizable templates
- Appointment scheduling
- SMS Reminders
- Call Reminders
- Rescheduling
✅ Pros
- User-friendly interface
- Pre-build SMS templates
- Helps in analysis
❎ Cons
- Pay for incoming messages
- Complicated annual contacts
- Bad customer support
💰 Pricing
- Starts from $25-$500 per month.
10. SlickText
SlickText is an automated text messaging service that sends text messages automatically on a daily, weekly, monthly, or annual basis. It is a cloud-based text messaging solution suitable for businesses of all sizes.
Using SlickText, businesses can set their important messages on autopilot mode and schedule them for any time. It is developed around keyword campaigns and allows users to create a unique keyword for their business and helps recipients join the brand’s SMS marketing by using SMS short codes.
⭐Key Features
- Unlimited contacts
- Rollover of unused texts
- Text to landline messaging
- Drip Campaigns
- Analytics and tracking reposts
✅ Pros
- Easy to import customer details as a CSV file.
- Offers the simplest interface.
- Ability to send texts to different groups.
❎ Cons
- Has a Character limit.
- Inability to use custom forms created on third-party platforms.
- Does not integrate with other services like MailChimp.
💰 Pricing
- Standalone plan: $29/month
Things to Consider While Choosing the Right Automated Texting Service
When choosing the right automated texting service, there are several things to be considered. Some of them are as follows:
- Ease of Use: Always choose the one that is easy to use and straightforward. Choose the one with a user-friendly platform that makes the navigation and management of text messaging campaigns easier.
- Know your customer service: If communication between your business and your audience goes wrong, finding a quick and effective solution is necessary. So, select the one with 24/7 support and consider its waiting time, no outsourcing feature, accountability, and authenticity as well.
- Check for templates and scheduling options: Personalization is necessary when delivering messages to drive more engagement and catch the customer’s attention. So, choose those services that offer templates and scheduling options that can help to increase the chances of message openings.
- Ensure its scalability: Every large organization starts from a small one, and businesses keep growing. As business keeps expanding, you also need to send more messages at once. To handle this, choose the text message services that offer mass texting so that you can scale up the large contact list of your business and perform well.
- Leverage Free Trial Options: Don’t buy the products or services before trying them. So, before purchasing the services, ensure that they might have a free trial option and try them. Check the features and services to see if they are suitable for your business. Test all the features and integration elements.
- Learn About Real-Time Delivery Reports: Sending only messages is not sufficient; it’s important to track the sent messages as how many are receiving them, opening them, and how many people are responding to them. It will help you to improve message campaigns and understand what audiences need.
Conclusion
Choosing the best automated texting services for your business can enhance customer experience and overall efficiency. When selecting the top automated messaging services for your business, consider factors like features, templates and scheduling accessibility, real-time delivery reports, ease of use, and free trial options.
Some of the best-automated text messaging services are Podium, Twilio, EZ Texting, TextMagic, Slick Text, ClickSend, and many others.
If you are still confused about the best and most reliable texting services, try using Rent SMS. With this, you can personalize your text messages and have them delivered in a timely manner to your customers. This will streamline your communication and help boost your business’s productivity.
Rent SMS offers a wide range of features, such as Bulk SMS (mass texting), MMS, personalized messages, SMS forwarding, and reporting and analytics, making it the best choice for your business.
